FAQ Using Our Website

How Do I Get Started?

Start by creating a new account for yourself.

Note you must create a new account - even if you have been using our old website.

If you are a user of our old website (which we hope to close down in February 2017) there has been no easy way to transfer your information across to this new website so you will have to register as a NEW CUSTOMER on this our new website.

To create a new account/register as a new user and get going with your first order please follow the instructions below...

Mobile/Tablet Users

Desktop Users

  • From the Home Page press on the Account link (top right of your screen).
  • Then complete the details in the New Customer section (consider that this system has never handled your orders before it is treating you as though you are a NEW CUSTOMER)
  • Press the Edit My Address Book button, complete and save your delivery address
  • To start a new order click the START NEW ORDER button
  • Click on a product picture to start ordering from that category.
  • From the Home Page press on the MY Account link (top right of your screen) and then select REGISTER.
  • Complete the details in the New Customer section (consider that this system has never handled your orders before it is treating you as though you are a NEW CUSTOMER)
  • Press the Edit My Address Book button, complete and save your delivery address
  • To start a new order click the START NEW ORDER button
  • Click on a product picture to start ordering from that category.

Then ....

Download these instructions.